Shipping & Delivery Information

All items offered on FreedomCustomily are made-to-order. This means that when you place your order, we print that item just for you to ensure the best quality! We work with trusted vendors worldwide who follow strict quality control guidelines. Delivery times vary based on your location as outlined below.

Shipping Carrier:

USPS, UPS, 4PX, Local Post, etc.

Estimate Time of Arrival

We process orders on business days (Monday-Friday). Holidays, Saturdays, and Sundays are not included. Delivery times are estimates and cannot be guaranteed. Once shipped, delays are out of our control.

Delivery Time Breakdown

Product Processing Time Shipping Time (US) Shipping Time (International)
Apparel 4 – 7 days 5 – 15 days 10 – 20 days
Shoes, Sneakers 5 – 10 days 10 – 15 days 10 – 20 days
Fleece Blanket 5 – 10 days 10 – 15 days 21 – 28 days
Canvas, Poster 4 – 7 days 10 – 15 days 21 – 28 days
Bedding Set 5 – 10 days 10 – 15 days 10 – 20 days
Garden & Outdoor 5 – 10 days 10 – 15 days 21 – 28 days
Rug 5 – 10 days 7 – 15 days 15 – 28 days
Other 5 – 10 days 10 – 15 days 21 – 28 days

Shipping Price

Region Orders < $120 Orders > $120 Additional Items
US $7.99 Free Free
International $7.99 Free Free

Note:

Canvas/Poster orders cannot be delivered to PO boxes. If your order is personalized or needs modifications, it may take extra time for the designer to make the changes. Shipping times may also be delayed due to Covid-19 by 5-7 business days.

Order Tracking

You will receive a confirmation email with a tracking link once your order is shipped. If no information is available when you track your package, it means the carrier has not processed it yet. If your order is delayed, please contact us, and we will assist you.

Incorrect Address

Please double-check your address at checkout. If incorrect or missing information is detected, we may contact you, which could delay your delivery. We are not responsible for orders delivered to incorrect addresses or returned to sender.

Customer Support

Your satisfaction is our top priority. If you have any questions or concerns, feel free to reach out to us at support@gear4fansport.com.